
Wednesday, October 31, 2007
Ghosts and Gravestones for all

Wednesday, October 10, 2007
Respecting each other

(Image by way of Seth Godin and Purple Cow. One of my favorite books.)
Nice post at communityguy.com by Jake McKee about respecting your customers. Turns out that when he worked at Lego sometimes folks there thought that passionate customers who bought huge quantities of Lego's were odd. His point is that all of us are odd and we should respect those differences.
I work with Creatives every day and think this analogy extends internally as well as externally for people in the tourism business. You should never have disdain for your guests or customers since we all have our parlor tricks and don't be so quick to dismiss your co-workers as "weird", "strange" or "odd" either.
I remember my 8th grade yearbook filled with comments about me like, "you're not like anyone else I know" or "you're the strangest person I have ever met". At the time, I wasn't sure how to take these remarks but now I get it. Of course, I was different. These critical differences have led to my success today. I managed to nuture my interesting qualities and navigate the real world at the same time. (I thank my family and friends for encouraging that process!)
I often think of the creatives I work with as the Island of Misfit Toys and born out of that stew of different viewpoints, backgrounds and approaches comes massive creativity. I'm often surprised, astonished and delighted at the ideas, fresh approaches and unattainable visions that come from these sessions which lead to real, measurable, outstanding tours, performances and presentations. Most days it's like herding cats. That scares some people.
Where would we be if everyone looked, thought and acted the same way? Pretty boring! We spend so much time with people in this business that it is easy to get jaded and look for the worst. So the next time you are quick to judge someone who isn't like you, take a moment and be thankful. What a wonderful world we live in filled with interesting people. Vive la difference...
Friday, October 05, 2007
Ghosting in Savannah

Thursday, October 04, 2007
Ghosting in St. Augustine

Monday, September 17, 2007
Boo!

Wednesday, September 12, 2007
After Midnight in Savannah
Tuesday, August 28, 2007
Old St. Augustine
I live and work in St. Augustine, Florida. The oldest, continuously occupied, European-settled City in the United States. (whew!) The town was founded by the Spanish in 1565 and the local joke is that by the time the Pilgrims landed at Plymouth Rock, St. Augustine was already up for urban renewal. It's a little, big town with lots of charm.
We're celebrating our 442nd birthday (Sept. 8th)this week with lots of festivities, including recreations of the landing of Don Pedro Menendez de Aviles to establish the town, the first thanksgiving feast, 16th century entertainment, arts, crafts and the "changing of the guard". Should be lots of fun. (I even get to dress up in period clothing!)
I've lived in St. Augustine over ten years now and always enjoy the festivities, activities and interesting people in our town. You never get bored here! I'm lucky to work for Historic Tours of America and participate in Old Town Trolley Tours, The Old Jail, The Florida Heritage Museum and Ghosts & Gravestones on their behalf. Through Trusted Tours and Attractions, I get to visit great attractions and sites here and elsewhere. St. Augustine is certainly worth a visit if you enjoy unique history, great beaches and eclectic, talented people. See you soon.